SpamAgent Frequently Asked Questions

Here you will find common questions about SpamAgent.

1. Does SpamAgent work on all Windows versions?
2. What kinds of E-Mail accounts does SpamAgent work with?
3. I installed SpamAgent, but I still get spam!
4. Does SpamAgent work with MS Exchange?
5. Where do I find my E-Mail account settings?
6. SpamAgent is filtering messages from my friends!


1. Does SpamAgent work on all Windows versions?

Yes, SpamAgent works on Windows 95/98/ME/NT/2000/XP.

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2. What kinds of E-Mail accounts does SpamAgent work with?
 

SpamAgent works with POP3 e-mail accounts only. SpamAgent will NOT work with AOL or MSN. It will not work with Hotmail, Yahoomail, or other web-based e-mail.

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3. I installed SpamAgent, but I still get spam!
 

Make sure you have SpamAgent properly configured for your e-mail account, and that you actually have SpamAgent monitoring your inbox (just installing it will not stop spam). Before checking your email, use SpamAgent's 'check inbox now' feature to remove spam. If you are on an always-on connection (like dsl or cable), you can leave SpamAgent monitoring your e-mail accounts while you do other meaningful activities.

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4. Does SpamAgent work with MS Exchange server?

No, it does not.

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5. Where do I find my E-Mail account settings?

This depends on what e-mail client you are using. If you are using Outlook you can goto the TOOLS -> Accounts menu, then double click your account in the Mail listing. Goto the Servers tab to retrieve your POP3 email server and password.

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6. SpamAgent is filtering messages from my friends!
 

You can easily stop SpamAgent from doing this by adding your friend's email address to the 'FRIENDS' Filters list. You can also right click on any e-mail in SpamAgent's inbox and choose "Add to Friends List".

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Feel free to email us at the following email address for any support questions you may have.

Help Desk